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Products Assurance

Warranty Conditions.

  1. The card or the receipt must be produced at the Service center along with the set to be repaired.
  2.  Warranty don’t cover the replacement of spare parts (Such as Knobs, Handles Lights, Buttons, Plates, Switch, Cable, Coil compressor, etc.)
  3.  The product must be delivered to our Service Centre at owner’s expense, Risk and Responsibility.
  4. The Warranty is not applicable if:
    • Any defects caused by usage of wrong power supply, voltage fluctuation, Video clearing, corrosion, rust or stains.
    • Any defects caused as a results of improper use, negligence, insufficient care and transit/ transportation damage or any alteration of the original design of the product.
    • Should be necessary spare parts for repairs will be subject to import. Due to restriction of the country, it may course some delay. In some cases, delay. In some cases, it may be impossible to repair the product if the necessary spare parts cannot be imported for unforeseen circumstance.
    • Any defects caused by misuse, negligence, fire, floods, accident lighting acts of god or other events beyond our control.
    •   Any defects caused by usage not in accordance with operations/ instruction manual.
    • If the warranty card / Receipt is damaged or defaced or tampered with in any way, it makes the warranty null and avoid.
    • The Serial No. / Model no. of the set has been tampered with or removed.
    • Any product coursed which has been used for commercial or rental purpose.
  1. No claim whatsoever will be entertained without its original card/ receipt.
  2. Where faults in the equipment are viewed by the authorized service center to be manufacturing defects the equipment will be serviced free of charge. Only faulty parts will be replaced and not the product.
  3. This warranty is confined to the first purchaser of the product only and it is not transferable
  4. Transit of equipment is not covered in the warranty and charges will therefore be incurred by the purchaser.
  5. The warranty does not cover: 
    • Accidental damage, damage due to mishandling or abuse and becomes invalid If repair has been attempted by unauthorized persons.
    • Fluctuation in voltage or modification / adjustments made to comply with local voltage requirement broadcast system and other safety or technical standards.
  6. The purpose of warranty is limited and we are not liable for any incidental damage arising from BREACH of any express or implied warranty on the product. The above warranty condition is subject to change from time to time.

Warranty means

Warranty is promised (written) to the purchaser by its manufacturer, to repair if necessary with a specified period of time.

Example: - "The gas stove comes with a one-year warranty"

Guarantee means:

Formal promise or assurance (typically in writing) that certain conditions will be fulfilled, especially that a product will be repaired or replaced if not of a specified quality and durability.

Example: - “we offer a 1-year guarantee against rusting

‘’ We give Warranty not Guarantee.’’